custom-prop-making

Commonly Asked Questions

--- Q: What do you do? A: We make some of the highest quality props on the market. --- Q: Where are you located? A: California. --- Q: How can I get in touch? A: Social Media, or through our contact page. [Email is preferred] --- Q: When do orders ship? A: Orders usually ship within 2-4 business days. Any product listed is one we have completed, and ready to ship. --- Q: Do you take custom orders? A: Not at the moment. If you have a large project please message us through one of our channels. If it is something we are interested in, we can get you a quote. --- Q: What materials or brands do you use? A: A wide variety of materials, resins, paints, etc. Primarily 3D Resin/Filament Printing. Our YouTube videos showcase some of these materials/processes, if you have any specific questions, feel free to reach out. --- Q: Do you ship internationally? A: Yes! --- Q: What happens if my item arrives damaged? A: Depending on the severity of damage, we will offer guidance, please get in touch ASAP! --- Q: What is your return policy? A: No returns. Read more here. https://www.berserkstudios.us/policies/refund-policy ---